Privacy Statement - domclean.com

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DOMCLEAN LIMITED ONLINE PRIVACY STATEMENT

Our Commitment

Domclean Limited is committed to respecting and protecting the privacy of all users of our web site. We will not sell, share or rent any information that is provided to us by our customers.

Our policies and practices have been designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and corresponding provincial privacy acts. The “Act” establishes rules governing the collection, use and disclosure of Personal Information by the private sector.This page describes the practices that Domclean Limited will follow with respect to the privacy of users of this site. From time to time, we may change this Privacy Statement. For example, as we update and improve our service, new features may require modifications to the Privacy Statement. Accordingly, please check back periodically.Domclean Limited has always been, and will continue to be, committed to maintaining the accuracy, confidentiality and security of your personal information. As part of this commitment, we have adopted the principles established by the Canadian Standards Association’s Model Code for the protection of Personal Information. These principles form part of PIPEDA or the “Act”.

Accountability – All Domclean Limited staff is responsible for maintaining and protecting all Personal Information under their control. We have designated an individual to oversee the company’s compliance with the Act and have provided training to our staff on privacy issues.
Identifying Purposes / Consent – We will only collect, use and disclose your personal information with your knowledge and consent, except where otherwise required or permitted by law. Be assured that we do not collect personal information – including your e-mail address—unless we first ask for it. We may request that you voluntarily supply us with information so that we may follow up with you after your site visit if you have chosen to inquire further about our products or services, have a question or register to be on our mailing list for promotions and special offers.
Limiting Collection – We will limit the collection of your personal information to only those details that are necessary for the purposes identified.
Limiting Use, Disclosure and Retention – Your personal information will only be used or disclosed for the purpose for which it was collected. We will only retain this information for the period of time required to fulfill the purposes for which it was collected.
Safeguards – We exercise great care to protect your personally identifiable information. This includes, among other things, using industry standard techniques for electronic security measures such as firewalls, intrusion detection and password protection.
Access – You have the right to access your own personal information, and to correct any inaccuracies.

If you have any concerns or questions about this privacy policy or the protection of your personal information, please write to us at cleaningexperts@domclean.com or by mail to: Privacy Officer, 29 Craig Street, Brantford, Ontario, N3R 7H8

External Links Disclaimer

There may be web sites linked to and from this site that are operated or created by or for organizations outside of Domclean Limited. Those organizations are solely responsible for the operation and information (including the right to display such information) found on their respective web sites. These linked web sites may or may not be available in French. The linking to or from this site does not imply on the part of Domclean Limited any endorsement or guarantee of any of the organizations or information (including the right to display such information) found on their respective web sites.

Domclean Limited does not assume and is not responsible for any liability whatsoever for the linking of any of these linked web sites, the operation or content (including the right to display such information) of any of the linked web sites, nor for any of the information, interpretation, comments or opinions expressed in any of the linked web sites. Any comments or inquiries regarding the linked web sites are to be directed to the particular organization for whom the particular web site is being operated.

Domclean COVID-19 Response

Domclean Limited is constantly reviewing and adapting our policies and procedures to ensure the highest level of protection on the health and well-being of our employees, clients, and the public.

We acted in the very early stages to procure additional PPE, disinfectants and hand sanitizer and new equipment technologies as well as a zero policy for illness and strict social distancing requirements. Members of our senior management team formed a task force to ensure that we are following best practices for infection control, continue to maintain adequate resources and adjust our operations as necessary.

Clients

Domclean Limited Operations teams are working closely with each client to tailor our services to your individual needs. We have provided additional cleaning supplies, PPE, equipment and adjusted staffing levels and specifications. Domclean Limited will continue to co-ordinate all aspects of this ever evolving situation with clients. Please contact us if you have any questions or concerns.

Employees

The Health & Safety of all employees has always been paramount to the management of Domclean Limited. We are providing regular updates as the situation changes and ample PPE. Remember that we have implemented a zero policy for illness and you must contact your supervisor immediately if you are feeling unwell. Please contact your immediate supervisor if you have any questions or concerns.